Once your order is completed, you can track your order and processing by logging into our site.
Go to the top right in the login / register menu and enter your login (Email) and password.
You can see your orders and at the top see the status of your order
Sometimes our confirmation emails arrive in spam. On your account you have all your information
All products that are sold are in stock (unless otherwise stated). They are shipped in 24 hours. Delivery then depends on the time taken by the carrier. In general 48-72 hours in Europe.
After ordering and confirming your payment, you will receive a confirmation email. It happens that this email is in spam, thank you to check. You can also track your order on your account (see “Track your order”. The order is prepared within 24 hours and is shipped.
With each order you will receive an invoice in your package.
You can also download your bill from your personal space on Rabbits.world by logging in. The invoice is available after shipping your package.
You also have all the history of your orders and invoices available
Payment is made by a secure bank, PayPal or Stripe, …
Our site does not keep any banking data concerning you.
As soon as payment is accepted, your credit card account is debited like any other purchase.
You receive an email telling you that the order has been placed. The email can arrive in your spam, you have to check. You can also track your purchase in your World Rabbit account, at the top right, just log in
You will automatically receive an email telling you that the order has been placed. The email can arrive in your spam, you must check in your spam.
You can also track your purchase in your World Rabbit account, at the top right, just log in.
You will also have the history of your orders
You have a right of withdrawal of 14 days, the product can be returned to us if it has not been used, and in accordance with our Terms and Conditions and after contacting us.
If you like a product and want to remember it, you can put it in your Rabbits World account.
You can always find it easily and order!
You must be logged in, or create an account (free) to complete your wishlist
Your wishlist is available in the menu of your account at the top right
If your product is defective or damaged during transport, it must be reported immediately. We will offer you a replacement or a refund if the product is no longer available
Refunds are made directly by the bank that received your payment, on the bank card with which you paid.
As soon as the repayment agreement is made we give the order and you are informed (e). It may take a few days to appear on your account.
You made a mistake while ordering? you ordered 2 times and paid 2 times, you were wrong products, you were wrong delivery address …
Do not worry, contact us immediately!
If the shipment is not done, we will modify immediately and refund you in case of error.